TERMS & CONDITIONS

CUSTOMER CARE

Majesty Crown candles are handcrafted individually one candle at a time. There will be slight variations in color and consistencies due to the candles being a handcrafted and hand poured product made in the USA.  Each candle is made with a 100% natural soy wax with a fragrance oil blended into the wax. These are not made in a factory in a controlled environment. If for any reason you receive a candle that is broken through shipment, simply email a photo of the broken product and we will replace it for you. Please allow a few days for a replacement to be produced due to possible shortages of the supply chain products (wax, fragrance oil, wicks, etc.) during the Covid pandemic. Please also note that the colors seen on your monitor (PC or MAC) may be slightly different from one monitor to the next. These candles are handmade.  Each candle is unique.  There will be slight differences in appearance from one candle to the next. 

 

PRIVACY & SAFETY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from majestycrown.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@majestycrown.com

WHOLESALE INQUIRIES

WHOLESALE PROGRAM REQUIREMENTS

In order to purchase our products at wholesale prices, you must be a legal business owner with an online store and/or brick and mortar store. You must have a valid tax ID or resale number that allows you to purchase products wholesale. We will verify all of this information when you apply to be a wholesale customer. Other things we take into consideration in our approval process are reviews for your business, and social media presence. Don't worry we are not looking for a large following, we want to make sure your content is Majesty Crown appropriate.

 

WHOLESALE PURCHASING REQUIREMENTS

Our minimum initial wholesale purchase amount varies based on the items you choose. Minimum wholesale orders start $850. This price excludes shipping/handling costs. Retail discounts, sales or special offers (including, but not limited to, FREE Shipping offers) do not apply to our wholesale orders.

 

PRICING

As an approved seller, you are required to sell our products at the Manufacturer Suggested Retail Price (MSRP). Retail prices as published on majestycrown.com. Sales are permitted with prior approval to be submitted at info@majestycrown.com

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments